Terms of Service
Last updated: October 19, 2025
Welcome to Kaftan House, an online boutique offering elegant Moroccan Kaftans crafted by expert artisans in Morocco, blending traditional beauty with modern sophistication.
This website, www.kaftanhouse.com, is owned and operated by Atlas Enterprise LLC, a company registered and licensed in Sharjah, United Arab Emirates.
By accessing or purchasing from our website, you agree to these Terms of Service (“Terms”). Please read them carefully before using our site or placing any order.
1. Company Information
Kaftan House is a brand owned and operated by:
Atlas Enterprise LLC
Registered in Sharjah, United Arab Emirates
Email: info@kaftanhouse.com
Website: www.kaftanhouse.com
Kaftan House is owned and operated by Atlas Enterprise LLC, a company registered in the United Arab Emirates.
2. Use of the Website
By accessing or using this website, you confirm that:
- You are at least the age of majority in your country or have parental consent.
- You will not use our products or website for any unlawful or unauthorized purpose.
- You will not copy, resell, or misuse any content or materials from our site.
- We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Availability
Our Kaftans are designed in Morocco and crafted by experts, offering a refined expression of Moroccan culture and style.
We make every effort to ensure product descriptions, colors, and images are accurate, though slight variations may occur due to screen settings or material differences.
We reserve the right to modify or discontinue products at any time without notice.
4. Pricing and Payment
Prices on our website are displayed in multiple currencies and will automatically adjust based on your location or preference.
All transactions are processed securely via Shopify Payments, Stripe, Apple Pay, and other supported methods. The final amount charged will appear in your selected currency at checkout.
Your billing statement will show Atlas Enterprise LLC as the merchant of record.
Customers are responsible for any import duties, taxes, or customs fees charged by their destination country.
5. Orders and Shipping
Order processing and estimated delivery times are stated in our Shipping Policy.
Once your order is placed, you will receive an email confirmation, followed by tracking information once your shipment has been dispatched.
We are not liable for shipping delays caused by customs, couriers, or other circumstances beyond our control.
6. Returns and Refunds
Please refer to our Refund Policy for details on returns, refunds, and exchanges. All refund or exchange requests must comply with the published policy, which forms an integral part of these Terms.
7. Intellectual Property
All content on this website — including text, logos, images, graphics, and designs — is the exclusive property of Atlas Enterprise LLC and/or Kaftan House.
You may not reproduce, copy, distribute, or exploit any part of this website without prior written consent.
8. Marketing and Communications
By subscribing to our newsletter or creating an account, you agree to receive updates, promotional content, and marketing communications from Kaftan House.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
All marketing and advertising activities are managed under Atlas Enterprise LLC, which operates the Kaftan House brand.
9. Third-Party Services
We rely on reputable third-party service providers such as Shopify, Stripe, and international shipping partners to operate our online store and fulfill orders.
Each third-party service has its own privacy and data-use policies, which we encourage you to review.
10. Limitation of Liability
Atlas Enterprise LLC and Kaftan House shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, in any case, shall not exceed the total amount of the purchase in question.
11. Governing Law
These Terms and any transactions made through our website are governed by the laws applicable in the United Arab Emirates, unless otherwise required by local consumer protection laws in your country of residence.
12. Changes to These Terms
We may update or modify these Terms of Service at any time. Any updates will take effect immediately upon posting to this page, with the revised date noted above.
13. Contact Information
For any questions about these Terms of Service, please contact us at:
📧 info@kaftanhouse.com
🌐 www.kaftanhouse.com
🏢 Atlas Enterprise LLC, Sharjah, United Arab Emirates
For order or payment inquiries, please contact our customer support team at info@kaftanhouse.com.